An online shop for professional-grade diagnostic tools

Abbas Auto puts professional diagnostic power directly in customers’ hands, giving drivers and mechanics the confidence to identify car issues quickly without wasting time or money.

The problem

The store sells to two very different audiences on the same shelf: professional mechanics who know exactly what they need, and everyday drivers who don’t. Getting the product information right for one group risked losing the other. I built the store around clear categorisation and product information that works for a first-time buyer and a working mechanic alike, without either audience feeling talked down to or lost in jargon.

Result

A working online shop the business uses to sell diagnostic hardware directly to customers.